Refund and Returns Policy

Privacy Policy – GreenMandu

At GreenMandu, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website greenmandu.com, purchase our products, or interact with us through various communication channels.

1. Information We Collect

We collect both personal and non-personal information when you visit our website or interact with us. This helps us provide a personalized and secure experience for you.

Personal Information

Contact Information: Name, email address, phone number, and delivery address when you place an order or contact us.
Payment Information: Credit card details or other payment methods when processing transactions.
Account Information: If you create an account, we collect your username, password, and other details necessary for account management.

Non-Personal Information

Usage Data: We collect data on how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
Cookies: We use cookies to enhance your browsing experience and track usage patterns.

2. How We Use Your Information

We use your information to provide, improve, and personalize our services. Here are the primary ways we use your data:

Order Fulfillment: To process and deliver your orders accurately.
Customer Support: To respond to inquiries, address issues, and provide personalized recommendations.
Marketing: With your consent, we may send you promotional emails, newsletters, and offers. You can opt-out at any time.
Website Improvements: To analyze website usage, improve user experience, and fix any technical issues.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your data with trusted third-party service providers who assist with order processing, payment gateways, delivery, and customer service. These providers are required to protect your information and use it only for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of GreenMandu, our users, or others.

4. Data Security

We implement a variety of security measures to protect your personal data. These include encryption, secure servers, and access control. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences, login details, and browsing history. You can disable cookies in your browser settings, but this may limit some features of our website.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to do so, please contact us at info@greenmandu.com. We will respond to your request within a reasonable timeframe.

If you have any concerns about how we handle your data, you can file a complaint with your local data protection authority.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@greenmandu.com
Phone: +977 9851187267
Website: greenmandu.com

Thank you for choosing GreenMandu. Your privacy is important to us, and we are dedicated to ensuring the security of your personal information.